Payment Methods: We accept VISA, Mastercard, VISA & Mastercard debit cards, Discover, Paypal, checks or money orders. Personal checks will be held for 7 – 10 business days to clear the bank. Payments by credit cards directly, or through Paypal are secure. No COD for any orders.
Product Packaging: All of our products are presented to you beautifully in either organza bags, clear or colored boxes, or cellophane with raffia or bows. We include our label on the packaging or the container along with candle burning instructions.
All glassware is subject to availability. Occasionally our glassware suppliers discontinue a favorite item but we will substitute with the same size and design.
Shipping:
We ship USPS priority mail exclusively, orders over 10 pounds are shipped UPS. We recycle all shipping materials that are in good condition to encourage "Green Living"! No COD shipping. You may purchase shipping insurance at checkout. Delivery confirmation is included. Although this is not a tracking device, it helps in making sure the item has reached its destination. An email will be sent when your package is shipped.
We will gladly combine shipping on multiple purchases; just request "customer pickup" on the checkout page and we will send you a revised invoice by email reflecting combined shipping. –
We do custom refills, see our custom refill page for details
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